For multi-site gyms

Gym instructor recruitment and cover, across every site.

Group fitness, Pilates, yoga and personal training on one timetable per site is a lot to staff. FitMatchr gives multi-site gyms one account to fill last-minute cover and hire permanent instructors for every location.

The problem

Every discipline. Every site. Every timetable.

When you run several locations, instructor staffing stops being a one-off scramble and becomes a permanent part of the week. Each site has its own timetable, and each timetable mixes group fitness, cycle, Pilates, yoga and personal training. A single sick call at 6am means finding someone with the right speciality who is free and near that particular site.

Many gyms end up handling it with phone trees, group chats and a spreadsheet of casual instructors that nobody has time to keep current. Documents sit in inboxes, first aid expiry dates are tracked by memory, and a manager at one site has no idea who another site already trusts. Casual fitness instructors for gyms are out there, but finding them across locations and disciplines is the hard part.

FitMatchr is built to replace that patchwork: a single place to post cover, run permanent hiring and keep instructor documents in order, whatever the discipline and however many sites you have.

One account

One account across every location.

Owners and managers see every site from one FitMatchr account. You can post a cover shift or a permanent role for any location, compare what is open across your group and keep billing tidy, because it is per location.

Site-scoped logins give each location its own access. A front-desk iPad, for example, can act for its own site alone, so the team on the floor can post a shift at 5:45am without seeing, or changing, anything at another site. Head office keeps the full picture and each site keeps control of its own day.

Cover

Instructor cover for every discipline.

When a class needs covering, the post goes instantly to qualified, available, nearby instructors matched by speciality. Applicants are ranked by reliability, you confirm in a tap, and you can raise the rate for urgent covers. Award-rate guidance (Fitness Industry Award) is shown as you post, as guidance only. Dig into your discipline:

Pilates cover for Reformer, Mat and Clinical classes; Yoga for Vinyasa, Hatha, Yin, Hot and Restorative; Personal Training for 1:1, small-group, strength and rehab; and Group Fitness & Cycle for spin, HIIT, barre, bootcamp, choreographed and boxing.

This is group fitness instructor cover and fitness instructor staffing in one app, so a gym that runs all four disciplines doesn't need four different workarounds.

Permanent hiring

Hire permanent instructors across your sites.

For ongoing roles, post the schedule, rate range, experience and an optional minimum qualification. Instructors apply with a note, you read the applications and hire in the app. The same flow works for any location and any discipline, which makes it practical to hire fitness instructors for a new site, or to fill a standing timetable gap at an existing one.

See Pilates recruitment for a worked example of how a permanent hire runs. On the Cover plan a permanent hire is a one-off A$250, non-refundable. If the instructor doesn't start or leaves within 4 weeks, FitMatchr re-lists the role and re-attempts the placement at no extra fee. That is a replacement, never a refund, and it is best-effort: we can't guarantee a suitable candidate will be available. On Pro, permanent hires are included.

Documents and verification

Documents in one place, studios ABN-verified.

Instructors upload their qualification (for example a Pilates certificate, yoga teacher training or a Cert III/IV in Fitness), first aid/CPR with expiry tracked automatically, and their bank and super details. When the paperwork is complete they are marked Ready to hire.

Your gym must be ABN-verified to see those documents and payment details, and they are handed over in the app only when an instructor is booked. The gym then pays the instructor directly; FitMatchr never pays instructors.

Check-in and reliability

Objective check-ins and a reliability score.

Instructors check in through a geofenced arrival check-in: within 50 m of the site, at least 10 minutes before class. If someone hasn't checked in, no-shows become objective and the site knows early. Check-ins feed each instructor's reliability score, which ranks applicants on your next post, and double-blind reviews mean neither side sees the other's review until both are in.

Pricing

Pricing per location, with a multi-site discount.

Cover
A$79/month per location

Unlimited cover shifts. A permanent hire is a one-off A$250.

Pro
A$149/month per location

Unlimited covers, with permanent hires included.

Worked example

5 locations on Cover

Locations 1 and 2: 2 × A$79 = A$158.00

Locations 3 to 5 at 15% off (A$67.15 each): 3 × A$67.15 = A$201.45

Total: A$359.45 per month, ex GST.

Your first 3 months of covers are free. A card is required but not charged during the trial. 15% off from the 3rd location onwards. Prices exclude GST. Instructors never pay.

FAQ

Questions, answered straight.

How does multi-site staffing work on FitMatchr?

One FitMatchr account covers every location you run. Owners and managers see all sites in one place, post cover shifts and permanent roles for any location, and are billed per location. Front-desk and site-level staff can be given site-scoped logins.

Can a front desk post cover for their own site?

Yes. A site-scoped login, for example one on a front-desk iPad, can act for its own location alone. It can't see or change another site, so head office keeps oversight while each site handles its own gaps.

Which disciplines can we use FitMatchr for?

Pilates (Reformer, Mat and Clinical), Yoga (Vinyasa, Hatha, Yin, Hot and Restorative), Personal Training (1:1, small-group, strength and rehab) and Group Fitness & Cycle (spin, HIIT, barre, bootcamp, choreographed and boxing). Cover posts are matched to instructors by speciality.

How much does FitMatchr cost for a multi-site gym?

Pricing is per location, ex GST. Cover is A$79/month per location with unlimited cover shifts, and Pro is A$149/month per location with unlimited covers and permanent hires included. You get 15% off from the third location onwards, and your first 3 months of covers are free. A card is required but not charged during the trial.

What happens if a permanent hire doesn't work out?

On Cover, a permanent hire is a one-off A$250, non-refundable. If the instructor doesn't start or leaves within 4 weeks, FitMatchr re-lists the role and re-attempts the placement at no extra fee. That is a replacement, never a refund, and it is best-effort: we can't guarantee a suitable candidate will be available. On Pro, permanent hires are included in the monthly price.

Can you promise we will always find cover?

No. How quickly a shift is filled depends on the time of day, the rate, the discipline and how many qualified instructors are available nearby. FitMatchr pushes your post instantly to qualified, available, nearby instructors, and you can raise the rate for urgent shifts.

Do instructors pay, and who pays them?

Instructors never pay; FitMatchr is free for them, always. Your gym pays the instructor directly after a booking, and FitMatchr never pays instructors.

Get the app

Staff every site from one app.

Available on iOS and Android at the end of October 2026. Launching in Melbourne, the Gold Coast and Sydney first, with more cities and international markets to follow. Instructors are free, always. Studios and gyms get their first 3 months of covers free.

Get the app

Questions? hello@fitmatchr.com